FAQ

 


GENERAL INFORMATION

SESSION QUESTIONS

THAWING AND COOKING

GROUP PARTIES

GIFT CERTIFICATES

CANCELLATIONS AND CHANGES


What is Quick Cuisine?
At Quick Cuisine, we do all the shopping, chopping and cleaning up. You simply assemble meals the way that your family likes them. You can also have us assemble your meals for pick-up.

How do I make a reservation?
You can make a reservation on our website. Simply click on the calendar page, and select a time convenient for you. If you have any problems, or would like to schedule a private party for you and at least 5 friends, call us.

What are the hours of operation at Quick Cuisine?
Please check the online calendar for current hours.

How much does each meal serve?
Each meal serves 4-6. Most dishes can be split into 2 smaller portions that serve 2-3.


 


Do I need to bring anything to my session?
When you come to a session, we suggest that you bring a cooler or laundry basket to transport your dishes home. Be sure to wear comfy shoes and clothes.


How long does a session last?
It will take about an hour if you're assembling 6 dishes and about two hours if you're assembling 12. 

Can I bring a friend?
Please let us know if you’d like to split a meal package with a friend.  You both will work on the same meals together- but we’ll provide you with two smaller pans to portion your meals to serve 2-3 instead of 4-6. 

Can I bring my children?
Children
are welcome as long as they are able to work by your side. Step stools are available for the "Shorter" cooks!!


 


How long does it take to thaw a meal?
Please allow 24 hours of defrost time in your refrigerator. For food safety concerns, always thaw your Quick Cuisine meals in the refrigerator.

How do I know how long to cook my meal?
We’ll provide you with detailed cooking instructions.

 


Do you accommodate private parties?

For a group of 6-12 friends, we will gladly reserve a meal making session for you and your friends. A private party is a great venue for a girl’s night out, mom’s group, group date night, baby shower or team party.  Make meal making a fun time to chat and catch up with your friends.  Email or call us to check on availability.

 


Gift Cards

I’d like to give someone a meal package as a gift, do you have gift certificates?
Quick Cuisine meal packages make great baby shower, house warming or anytime gifts! 

 


What is the cancellation policy at Quick Cuisine?
To receive a full refund, an order must be cancelled before 48 hours of your reserved session. Orders cancelled within 48 hours will result in a store credit for the full purchase amount.

What if I need to reschedule my reservation or change my order?Please call or email us at customerservice@myquickcuisine.com and we will be happy to assist you.

 

  

8 Post Office Square, Clinton, CT 0641

(860) 664-9456
customerservice@myquickcuisine.com